There is often talk of service design and its importance. It is a new ...
Last time I wrote about why we need Zeffi? Short recap. In a good Bus...
Why Zeffi? I'll tell you why. In a good Business strategy we need to...
we are now in a phase where most of the meetings, courses and training...
Surveys are used to collect different kinds of data about, for example...
We often get asked by customers if the look of a survey actually has a...
It’s common to get a survey tool, use it once for a specific purpose a...
So, you're ready to start collecting customer data. Congratulations! D...
This is an essential question to ask yourself before you start colle...
A good survey is a great source of data. Survey questions play an im...
You’ve quite certainly, at least one time, given your response to a tr...
Enthusiasm, flow, freedom, passion, love, zest… the harmonious energy ...
The City of Oulu has used ZEFsurvey actively for years. We interviewed...