As customer-centricity has become an important part of nearly every su...
Customer-centricity is almost always one of the values of successful b...
It's been my pleasure to work in customer service ever since I was leg...
We recently had lunch at a very well-known restaurant. We have been ...
What is NPS? NPS, or Net Promoter Score, is one of the most commonly u...
Zeffi released its top 10 tips for motivating respondents and increasi...
Customer satisfaction insights - the most important kind of knowledge ...
Zeffi's first free English language trainings was on October 14, 2021....
There is often talk of service design and its importance. It is a new ...
Executives continuously look for clever ways to encourage their sales ...