ZEF Blog | Customer Experience

Customer Experience, Surveys, customersatisfaction, added value, service design, training

Zeffi's first free English language trainings was on October 14, 2021....

Mari Paasovaara

Customer Experience, Surveys, customersatisfaction, added value, service design

There is often talk of service design and its importance. It is a new ...

Mari Paasovaara

Customer Experience, Surveys, Human resources

Surveys are used to collect different kinds of data about, for example...

Maarit Kaikkonen

Sales and marketing, Customer Experience

Executives continuously look for clever ways to encourage their sales ...

Nanny Morris