5 Tips For Avoiding Response Bias
Previously, we published a blog post that explained the practical and ...
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AI-Based Root Cause Analysis - The Anticipated Improvement of NPS
Net Promoter Score (NPS) in Customer Experience Management - Strengths...
Lean Blog Series - Part 3: Lean in Quality Assurance
“No-one knows the cost of defective product. Don’t tell me you do. You...
Survey Best Practices: 360-Degree Feedback
360-degree feedback Introduction 360-degree feedback is a performance ...
Lean Blog Series - Part 2: Identifying Value in Lean
The Significance of Value in Lean Management Lean management is someti...
Blog series: Lean Management in Practice
The Key to Productivity: Lean Management Picture. Austin Distel / Unsp...
Academic Research: 2-D Question in Market Research & Conjoint Analysis
New research - how market research industry can benefit of Zeffi's two...
Is Net Promoter Score or NPS an accurate customer experience metric?
Customer-centricity is almost always one of the values of successful b...
How to refine your view on NPS and choose the Right Development Goals
What is NPS? NPS, or Net Promoter Score, is one of the most commonly u...
Best survey practices: Ensuring a high response rate by sharing method
Which one is the best way to reach Your respondents? In the best case,...
Top 10: How to motivate survey respondents & ensure high response rate
Zeffi released its top 10 tips for motivating respondents and increasi...
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Automate and empower your surveys through a Hubspot integration
Zeffi’s new Hubspot-integration enables you to create automations to e...
Zeffi's Language Technology analyzes textual data for you
Zeffi has now a new NLP (natural language processing) feature that ana...
A Good Leader is a Great Listener
The feeling of being appreciated and loved leads to an everlasting cha...