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PATENTED METHOD

Get your results ASAP:

Customer

and employee

surveys with Zeffi

Zeffi’s intelligent research platform delivers clear results quickly, whether it’s a customer or employee survey. Real-time updating analytics support decision-making and enable deeper understanding. Role-based reports enhance insights across the organization.

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Unlimited users

There are no limits on the number of users. Invite everyone who creates surveys, even those who do it only occasionally. Zeffi suits your organization whether you have 1 or 1,000 users.

Ready-made surveys

Access top-quality professional survey templates for the most common use cases, or create a custom one from scratch.

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Multiple languages

Create multilingual surveys, all data is collected into a single report. Includes automatic language detection and translation.

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ESKO

Always at your service

ZEF is focused on advancing artificial intelligence. To honor our strong academic background, we named our AI as Esko, who also appears as Zeffi’s AI Mascot. The name pays tribute to Zeffi’s founder, Professor Emeritus Esko Alasaarela.

NPS Crisis

Gather deeper insights

Say goodbye to traditional multiple-choice surveys. Give your customers and employees a seamless, interactive interview experience that truly engages them. Don’t steer respondents with pre-defined options, let them describe their experiences in their own words. Interviews can also be added to complement surveys, replacing the traditional open feedback that’s difficult to analyze.

Free feedback analysis

From awareness to action

Zeffi’s automatic theme analysis is created for you based on interview responses. At a glance, you’ll see your organization’s key strengths, areas for improvement, and topics respondents find less meaningful. This ensures respondent insights always support decision-making. Zeffi also enables role-specific reports to make sure the right information flows efficiently across the organization.

Interview your employees and reduce turnover

Employees are your company’s most valuable asset, and they often have valuable development ideas that might not surface even in one-on-one discussions. Let Zeffi’s interviewer bring this “silent knowledge” to light. On Zeffi’s platform, you can also create a comprehensive well-being survey using a ready-made expert template.

eNPS – uncover the root causes behind your score

Launch a survey that matches your brand in under an hour

Stop worrying about what to ask

Start your trial today

See what ZEF can offer to you!

Start using  ZEF  today!

Control + click to select multiple
  • Improving customer experience
  • Employee engagement
  • Optimizing business processes
  • Creating deeper understanding
  • Streamlining feedback
  • AI integration for decision making
  • Advanced analytics capabilities
  • Measuring and reporting on sustainability
  • Other
Number of employees
  • 1-20 employees
  • 21-100 employees
  • 101-200 employees
  • 200+ employees
Your Position
  • CEO
  • CMO
  • Marketing, Other
  • HR Manager
  • HR, Other
  • Sales Director
  • Sales, Other
  • Student
  • Entrepreneur
  • Other
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