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Michael Jackson Brand
University of Lapland
Saka accelerating for success.
From big, to bigger, to the biggest car reseller in Finland.
Data flow automated with CRM Integration.
By integrated CRM, Saka gets valuable data to use in their customer service. This way with the integration the customer history data is on hand at all times.
Automatic invitations and reminders.
Saka has built process automations around surveys by adding automatic notifications by choosing which are the conditions needed to trigger a notification. After doing this, they are able to react quickly to leads, reclamations, thanks, orders and so on.
Google reviews are spot on.
Continuous surveys are the best way to keep your google reviews on high level. We all know that unfortunately not all customers end up with happy faces and that may lead to a single bad review on google. Good amount of reviews make sure that single detractors won't destroy your reputation in Google.
You finger on the pulse with Smart reports.
Get your strengths and improvement areas right to the palm of your hand just as they’re happening.