Security and privacy are important to us — things we do our best for every day. Read the privacy policy, terms of service and DPA agreement annex.
All data, including personal data, is stored and processed securely. GDPR regulations are taken into account at all stages of data processing, and we also provide tips for taking them into account when creating a survey.
Privacy PolicyWant to create a survey that your colleagues can edit and another that is only visible to you? No problem! ZEF has multiple user levels so you can decide who sees what.
Terms of ServiceSurveys often include data that counts as personal data, such as email addresses or phone numbers. When personal data is processed through a third party, a written data processing agreement between the parties is required.
DPAFor more information on how ZEF processes personal data, see the Privacy Policy and the "DPA" agreement annex.
General information:When you as a customer use ZEF to collect and process personal data, you are the data controller and ZEF is the data processor.
Transfer of personal data:Under GDPR, personal data may be transferred outside the European Economic Area when the transfer takes place to a country with an adequate level of data protection (European Commission adequacy decision), when appropriate safeguards are in place, or when the transfer takes place under so-called binding corporate rules. ZEF is fully GDPR compliant in all situations where data is transferred outside the European Economic Area.
ZEF uses Google services for data storage. End-user data (respondents' responses and personal data) is stored in a Google Cloud SQL database on Google's servers located in Belgium. If emails are sent to end-users via ZEF, end-user data passes through the Mailgun service used for sending, where data is not transferred outside the European Union or European Economic Area.
Survey creators' data (ZEF survey tool user data) is stored in Google Firebase. Personal data stored by survey creators about themselves may be stored in the United States. User data may include the user's name, email address, phone number and profile picture. A comprehensive list of third-party data processors can be found at: https://zef.fi/third-party-data-processors/
Privacy of survey creators:Survey creators' data (ZEF survey tool users' data) is stored in Google Firebase; this personal data may be stored in the United States in addition to the EU/EEA area.
User data may include the user's name, email address, phone number and profile picture. A comprehensive list of third-party data processors can be found at: https://zef.fi/third-party-data-processors/
Privacy of respondents:ZEF uses Google services for data storage. Survey respondent data (respondents' responses and personal data) is stored in a Google Cloud SQL database on Google's servers located in Belgium.
If emails are sent to end-users via ZEF, end-user data passes through the Mailgun service used for sending, where data is not transferred outside the European Union or European Economic Area.
A comprehensive list of third-party data processors can be found at: https://zef.fi/third-party-data-processors/
All materials are intended for informational purposes only and should not be used as legal advice. If you are seeking legal advice, please consult your lawyer.