USAGE SUPPORT 
Free 15-minute sparring session to get the most out of ZEF
Whether you want to brainstorm surveys, review your existing surveys with tips and best practices, or get more out of ZEF reporting, our Customer Success team is happy to help.
Book a 15-minute slot below and we'll go through your needs together and find the best approach.
No preparation needed – just bring your questions.
Book a time
Book a 15-minute slot below and we'll go through your needs together and find the best approach.
No preparation needed – just bring your questions.
Book a time
"ZEF's customer support is top-notch — we have received help quickly, often on the same day." — Ilkka Saarimaa, Sales Director, ATA Gears Oy
TRAINING
Weekly ZEF tool training for new users
Want to get started with ZEF quickly? Join our free training!
🗓 When? Every Thursday 14:00–15:30 (in Finnish)
👥 Who? All new users – whether you are a new customer or a new user on an existing ZEF account.
💡 What will you learn in the training? We go through ZEF from start to finish together:
👉 Welcome to join and follow along – get the most out of ZEF from the very start!
🗓 When? Every Thursday 14:00–15:30 (in Finnish)
👥 Who? All new users – whether you are a new customer or a new user on an existing ZEF account.
💡 What will you learn in the training? We go through ZEF from start to finish together:
- practical matters such as: adding users and managing roles
- creating and sending surveys
- analyzing results and reporting
👉 Welcome to join and follow along – get the most out of ZEF from the very start!
TRAINING
Monthly sparring session on the last Friday of each month for all customers
Do you have questions about using ZEF or want to get even more out of it? Join our free sparring session together with other users.
In the sparring session you get answers to your questions, hear what others are thinking about, and learn new ways to use ZEF more effectively.
🗓 When? Last Friday of every month 10:00–11:00
👥 Who? All ZEF customers
💡 What is covered in the group sparring?
In the sparring session you get answers to your questions, hear what others are thinking about, and learn new ways to use ZEF more effectively.
🗓 When? Last Friday of every month 10:00–11:00
👥 Who? All ZEF customers
💡 What is covered in the group sparring?
- answering user questions
- going through new features
- sharing practical tips for usage and reporting
HELP CENTER
Help Center guides you
Visit our help center, where you will find frequently asked questions and instructions for using ZEF.